Legal
Privacy policy
Last updated: 17 June 2026
This policy explains what personal and health information we collect, why we collect it, and how it is stored, used, and protected when you use this website or our coaching services.
1. Information we collect
We collect information you provide directly, information gathered automatically through your use of this website, and health-related information shared during onboarding and coaching sessions.
2. Sensitive health data
Handled with extra care
Information about your health, including medical conditions, medications, and lab results, is treated as sensitive personal data. It is collected only with your consent, used solely to design and deliver your coaching programme, and is never used for marketing or sold to third parties.
3. How we use your data
- To design, personalise, and deliver your coaching programme
- To process payments and manage your bookings
- To communicate with you about sessions, programme updates, and support
- To improve our website and service offering
- To send optional newsletters or promotional content, only if you opt in
4. Cookies & tracking
This website uses cookies to remember your preferences and understand how visitors use the site. You can disable cookies through your browser settings, though some site features may not function correctly as a result.
5. Sharing & third parties
We do not sell your personal data. We may share limited information with trusted service providers who help us operate our business, under confidentiality obligations:
- Payment processors, to handle transactions securely
- Scheduling and video-call platforms, to deliver sessions
- Email service providers, to send programme communications
6. Data storage & security
Your data is stored on secure servers with access restricted to authorised personnel only. While we take reasonable steps to protect your information, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your rights
Access
Request a copy of the personal data we hold about you.
Correction
Ask us to correct inaccurate or incomplete information.
Deletion
Request deletion of your data, subject to legal retention needs.
Withdraw consent
Opt out of marketing or revoke consent for data use at any time.
8. Data retention
We retain personal and health information for as long as necessary to deliver our services and meet legal, accounting, or reporting obligations, after which it is securely deleted or anonymised.
9. Children's privacy
Our services are intended for individuals aged 18 and above. We do not knowingly collect personal data from children.
10. Changes to this policy
We may update this policy periodically. Material changes affecting how we handle your data will be communicated to active clients directly.